How to Start a Carpet Cleaning Business: The Key Facts You Should Know
Business Overview:
If you have ever had your carpets cleaned and thought that you could do just as good a job, you should look into how to start a carpet cleaning business. If you have the right equipment, carpet cleaning is not difficult. The only reason more people don’t do it themselves is it’s just more convenient to pay a professional. Carpet cleaning is a huge industry. Even in uncertain economic times, having your carpets professionally cleaned is a relatively inexpensive way to make your home look fresh and clean. But before you start a carpet cleaning business, you need to create a carpet cleaning business plan. Included in your plan will be what types of clients you want to work with. Some carpet cleaning businesses work only with corporate clients and clean office spaces; some only work with residential clients. Once you decide on a client base to focus on, you can determine whether you’ll seek a franchise to purchase or if you’ll build your business from the ground up. Buying a franchise will be more expensive in the beginning but it comes with equipment and likely a client list. If you decide against a franchise, you will need to purchase equipment on your own. The good news is, the equipment is the only big investment to consider when looking at how much carpet cleaning business start-up capital is necessary. You don’t need a storefront to execute this business idea since you will be traveling to different locations to perform services. You also don’t need to be an experienced carpet cleaner to be a success in this industry. You may want to do a little practice in your own home if you’ve never operated a professional cleaning machine before but in no time you’ll be ready to go after your first client. Starting a carpet cleaning business is a great way to take advantage of the home improvement trend. You may even find the need to hire a staff of carpet cleaning professionals to help you handle the demand for your top quality business services.
A Day in the Life of a Carpet Cleaning Business Owner:
Your day will begin with a look at your appointments for the day. If you work alone, you’ll want to make sure you have enough cleaning products to handle the day’s jobs. If you’re running low, you’ll call your distributor or make a quick trip to the local home improvement store for more. If you have a staff working for you, you’ll give them their job assignments and follow up with clients to ensure the jobs were done to their satisfaction. Then you’ll spend a portion of your day marketing your business to potential clients. You can do this on the phone, by direct mail or by leaving fliers at various locations such as home improvement stores. Finally, you’ll take a look at your finances to make sure your bottom line is healthy.
About Your Customers:
Your customers will be business managers, homeowners and apartment managers needing carpets cleaned.
What You Need to Start:
- Business plan
- License
- Professional carpet cleaning equipment
- Cleaning solution
- Vehicle to transport equipment
- A cleaning crew (if desired)
The Good:
- Cleaning carpets is simple with the right equipment.
- Overhead is low.
- You can charge top dollar for quality cleaning services.
- You can work as much or as little as you want.
- This business is easily scalable to add more personnel and equipment as needed.
The Bad:
- Cleaning carpets is labor intensive; the equipment can be heavy and you may need to move furniture.
- Sooner or later you will need to deal with those rare customers who always like to complain regardless of the quality of your work.
Resources:
- Professional Carpet and Upholstery Cleaners Association
- National Carpet Cleaners Association (UK)
- Restoration Industry Association
- Wikipedia on Carpet Cleaning
About The Author
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