The Successful Way of Starting a Concierge Business
Business Overview:
If you are a go-getter and love getting the job done while helping others, you should look into starting a concierge business. If you don’t know what a personal concierge is, the concept of this business idea is simple. People need things to get done but they don’t have time to do them themselves and are willing to pay someone else to get errands and chores done. Concierge services vary widely and can include making dinner reservations, picking up dry cleaning, finding concert tickets, driving children to and from school, event planning and much more. Creativity and the ability to dig deep to fulfill sometimes unusual or difficult requests are absolute “musts” in this business. If this sounds like a business you would enjoy but you don’t know how to start a concierge business, a simple Google search will give you some ideas. But before you get too far, you should have a solid concierge business plan to help focus your business so you don’t spread yourself too thin. Your business plan should define the scope of your business and should include what types of services you will offer. Will you offer home or office services? Will your business operate only in your local area or will you choose to offer services anywhere in the world offering Internet-only services? Keep in mind that when you start a concierge business, it can be a great online business idea because you can coordinate services for anyone in any location. If you take this route, you or your staff should expect to spend a lot of time on the phone, whereas if you operate only in your local area, you or your staff will likely be doing a lot of driving as well as communicating via phone and email. You need to consider how you will market your new business so you can accumulate clients quickly. Consider placing ads online and in your local newspapers and magazines. Magnetic signs on your vehicle will draw attention to your new business and should bring in some new clients. Customer service is the most important aspect of this business. As long as you make each of your customers feel special, and get things done on time, you may soon need to hire a staff of concierges to work for you.
A Day in the Life of a Personal Concierge Business Owner:
Your duties will vary greatly in this business depending on what type of services you offer and what types of clients you have. You will likely spend a great deal of time on the phone or the computer (if your clients live out of your local area) or in your car (if your clients are local). If you have a staff working for you, you will communicate with them throughout the day to check on their progress. You will spend some time spreading the word about your new business by placing ads in magazines and newspapers or online. Finally, you will check your finances to ensure everything is in order.
About Your Customers:
Your customers will be individuals who are too busy to handle all of the events of their lives by themselves and so they need assistance with various errands, tracking down event tickets, making reservations, event planning, etc.
What You Need to Start:
- Business plan
- Marketing plan
- Organization and customer service skills
- Computer with finance software
- Cell phone with unlimited talk and long distance
- Vehicle if your clients are local
The Good:
- This business is inexpensive to start.
- You can charge top dollar for high quality concierge services.
- Helping people get things done can be very rewarding.
- You can operate this business entirely online if you wish.
- You get to work with all kinds of interesting people.
The Bad:
- You will work unusual hours, not just 9-5.
- You will run into some difficult clients and requests.
Resources:
- National Concierge Association
- International Concierge and Lifestyle Management Association
- Bureau of Labor Statistics on Concierges
- Wikipedia on Personal Concierge
About The Author
Templateify
Praesent nec tortor quam. Quisque ac malesuada augue. Sed dignissim gravida odio ut bibendum. Cras fermentum euismod turpis. Nunc nec diam ante, et faucibus ipsum. Etiam imperdiet mattis elit et molestie. Nulla feugiat mollis leo vel egestas. Pellentesque convallis
Abonați-vă la:
Postare comentarii (Atom)
0 comentarii